Contact MOPAC
In an emergency you should dial 999
An emergency is when a crime is being committed or has just been witnessed, there is a risk of injury, or a risk of serious damage to property.
In a non-emergency you should dial 101, visit the Metropolitan Police website or contact @MetCC on Twitter.
Use this number to report a non-emergency incident or make a general enquiry to the Police. Alternatively, you can report crime on the Metropolitan Police Service website or via the @MetCC Twitter account.
Crimestoppers
Crimestoppers is an independent charity who will not want your name, just your information. Your call will not be traced or recorded, and you do not have to go to court or give a statement.
If you have any information relating to any crime you can call Crimestoppers anonymously on 0800 555 111
You can also provide information anonymously online via the Crimestoppers website.
If you have an enquiry about a collision or road traffic accident please visit the Metropolitan Police Service website or contact:
Met Prosecutions Services
PO BOX 510
DA15 0BQ
[email protected]
If you have a request for a crime report, Subject Access Request or Freedom of Information request from the police please visit the Metropolitan Police website or call 0207 161 3500.
If you have an enquiry about firearms licensing, please contact the Firearms Licensing Team at the Metropolitan Police Service. You can visit their webpage here.
Firearms Licensing Team
6th Floor
Empress State Building
Empress Approach
London
SW6 1TR
[email protected]
0207 161 4750
MOPAC’s financial payments are outsourced to SSCL. Their contact details are:
SSCL – 01633 630933 – Option 1 for invoice queries or by email at:
If you wish to make a complaint, please go to the MOPAC complaints webpage.
If you wish to make a freedom of information (FOI) request, please send an email to the FOI inbox. We reply to FOI requests within 20 working days
You can contact us via email at the following address.
Please note that the enquiries team does not undertake casework.
We may not reply to correspondence we consider:
- is addressed to another party and where MOPAC has been copied in for information only
- contains comments that do not require a response
- includes unsolicited job applications or CVs
- is trying to sell or market a product
- to be vexatious or contains abusive or discriminatory language.
In addition, we will not respond where we specifically state that we are unable to enter into correspondence (for example, when inviting responses to consultation documents).
We aim to deal with all correspondence and complaints equitably, but there will be occasions when individuals make unreasonable demands of MOPAC by way of correspondence or complaints.
Our policy on dealing with abusive, persistent and vexatious correspondence and complaints outlines the circumstances when we may decline to investigate a correspondence or complaint.